dialog modeling - quadrants
low context and low personalization: general intelligence where the same inputs will always provide the same outputs
low context and high personalization: an extension of low context and low personalization. however, the output will be unique to each actor given the same input
high context and low personalization: target area of most businesses, leads to building domain specific models. usually a knowledge repository with specialized query structure
high context and high personalization: dialog which requires long-term build of state, such as a dinner conversation with an old friend or family member
| | low personalization | high personalization |
| ------------ | --------------------------------------- | -------------------------------- |
| high context | "How is the stock market performing?" | "Remember last night when ..." |
| low context | "What time is it?" | "When is my next meeting?" |